Sales Advisor vacancy at our central distribution centre

Location: Rotherham Central Distribution Centre

Department: North Sales Divison

Posted: 15th January 2019

Overview of Role

To serve the North customer base providing excellent customer service and also to provide general administration support to the North's Business development manager.

Key Responsibilities:

  • Processing sales orders and enquiries which involves checking stock levels and pricing using Microsoft Great Plains & Microsoft Excel
  • Responding to customer enquiries on the phone or via e-mail or via web based sourcing tool
  • Sourcing items from other suppliers when required
  • To help create, develop and maintain strong relationships with the solid base of existing clients and new customers
  • Maintaining high standards of administration and customer service to achieve maximum profitability & service level
  • Relaying customer issues and feedback to the line manager
  • To positively promote the company and its products and services and ensure that a professional image is provided at all times to customers and colleagues
  • To undertake, when requested by the North BDM or Company Directors, additional reasonable tasks and responsibilities not outlined above in order to support the success and continuing performance of the department and company
  • To abide by the company’s confidentiality agreement when carrying out all tasks as part of this role

Experience and Skills Requirement

  • Excellent communication skills, telephone manner and technique as well as good interpersonal skills
  • Effective numeracy, literacy and word processing skills
  • Ability to liaise closely with internal colleagues and external contacts
  • Ability to work as member of a team
  • Commercial awareness i.e.  good understanding of sales procedures, net & gross profit as well as purchasing costs & procedures
  • Good negotiation skills with the ability to assess issues and be assertive as required
  • Ability to make decisions relating to the day to day tasks within your remit without upward referral, and refer wider reaching decisions to the North BDM.
  •  Excellent organisational and prioritising skills, demonstrates a logical and methodical approach with attention to detail and accuracy
  • Demonstrates an analytical approach to facts and figures
  • Willingness to learn and be flexible in their working arrangements
  • The ability to handle confidential information in the appropriate manner

Knowledge required:

  • Good ICT skills including working knowledge and experience of Great Plains sales software
  • Good working knowledge of Microsoft Excel and Outlook and Microsoft OneNote
  • Good product knowledge
  • Any previous record of sales prospecting / account management would be an advantage.

Additional Details

  • Competitive salary offered (negotiable dependent upon experience)
  • Full UK Driving Licence (desirable)
  • 22 days paid annual leave plus statutory holidays
  • Company paid health cash plan through Westfield after completion of successful probationary period.

All applications will be treated with strictest confidence.  Applicants should apply via email attaching a CV and send to Gill Cockroft (HR Manager) at gill.cockroft@acorn-ind.co.uk